Course Objectives

• This Course Objective Hasn't Been Provided Yet

Target Audience

All managers and professionals who are involved in influencing, formulating or supporting the planning and strategy of their government or semi government entity, department or corporation. The course is also beneficial to those who are responsible for linking, measuring and improving the performance of the organization, including sector and department managers, strategy or performance management professionals, balanced scorecard managers, and research analysts.

• Strategic planning in the public sector
  • Building a strategy map tailored to the public sector
  • Answering the 3 questions of the strategic planning process
  • Using SWOT analysis
  • Fundamentals of PEDESTL framework
  • Determining stakeholders and customers: building a stakeholder map
  • Cascading national outcomes and KPIs into sectors
  • Developing vision and mission statements
  • Developing strategic objectives and KPIs using the balanced scorecard model
• Public policy development
  • Understanding public policy and its uses
  • Linking public policy to strategic planning
  • Phases of public policy development
  • Determining root causes of a policy problem
  • Defining types of policies
  • Developing policy options
  • Criteria to consider when assessing policy options
• Managing strategic initiatives and partnerships
  • Building initiative charters
  • Assessing the impact of initiatives
  • Understanding partners’ roles and cause and effect relationships
  • Determining accountabilities
  • Designing delivery agreements between different stakeholders
  • Ensuring cross-entity collaboration
• Designing the Performance Management System (PMS)
  • PMS purpose and guiding principles
  • Selecting, validating and documenting KPIs and targets
  • Collecting, measuring and documenting results
  • Analyzing performance and root causes
  • Reporting performance
  • Conducting operational and strategy review meetings collaboratively
  • Utilizing performance improvement plans

This course hasn't been scheduled yet, however you can request for In-House training