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ILM Endorsed Middle Management Skills

DATE


18 - 25 Mar, 2024

LOCATION

To Be Determined;

Why Attend?

ILM Endorsed Middle Management Skills

course-obj_img Course Objectives

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    By the end of the course, participants will be able to:

    • Define the leadership and managerial skills necessary for increasing organizational productivity
    • Apply effective coaching and appraisal techniques
    • Employ problem solving tools to overcome organizational obstacles
    • Solve conflicts using win-win approaches
    • Create plans to manage change leading to continuous improvement
    • Develop effective time management action plans

course-obj_img Target Audience

This course targets managers, senior supervisors, and professionals who want to learn advanced management and leadership techniques.

  • Management and leadership
    • The manager compared to the leader
    • Styles of leadership
    • Goals of organizational behavior
    • The implication of attitudes and personality
    • 10 ways to empower followers
    • Maturity levels
    • The 9 key motivators
  • Coaching and appraising performance
    • Coaching, training, and counseling
    • The psychology behind coaching
    • Coaching: why and when
    • The coaching meeting
    • Feedback, review, and appraisal
    • Elements of constructive feedback
    • Performance appraisals
    • Preparation and scheduling of appraisals
  • Problem solving and decision making techniques
    • Principles of problem solving
    • Team problem solving
    • Differentiating between symptoms and causes
    • Tools and techniques of problem solving
    • Effective group brainstorming
    • The manager as a decision maker
    • Using the prioritization grid
  • Managing conflict
    • Sources of conflict
    • Constructive and destructive conflicts
    • Conflict and team performance
    • Resolving and managing conflicts
    • Conflict management styles
  • Managing change
    • Definition of organizational change
    • Dynamics of change
    • Contemporary issues behind change
    • Planning for change
    • Transition structures
    • Success factors for making change happen
    • Overcoming resistance to change
    • Communication strategies during change
    • Changing behaviors by changing mindsets
  • Managing time and meetings
    • Time management principles
    • Identifying and setting goals
    • Time management tools
    • Prioritizing activities
    • The time management grid
    • Improving meeting leadership skills

2024 - Course Type & Date

DATE: 18 - 25 Mar, 2024
COURSE DURATION: DAYS
LANGUAGE: English
COURSE TYPE: VIRTUAL LEARNING
AMOUNT: GHS

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