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Facility Planning and Management
DATE
08 - 12 Jul, 2024
LOCATION
Accra
Why Attend?
Facility Planning and Management
Course Objectives
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By the end of the course, participants will be able to:
- Define the foundations of Facility Management and understand Facility Management strategies
- Outline the considerations in Facility Planning
- Understand service delivery and performance management
- Adopt best practice in managing the Facility Management function
- Understand the role of project and maintenance management in Facility Management
- Understand sustainability in Facility Management
- Outsource key Facility Management operations to third party organizations
Target Audience
Personnel who are interested in learning facility management and the considerations that affect facility management.
- The foundations of Facility Management
- Key concepts
- Core competencies
- Roles and responsibilities
- Facility Planning
- Key issues
- Utilizing space
- Stakeholder management
- Risks
- Facility Management Strategy
- The business context and drivers
- Strategy formulation, analysis, development and implementation
- FM Strategy checklist
- Managing the workplace
- People management
- Productivity
- Health, safety and security
- 5S
- Outsourcing Facility Management
- The outsourcing decision
- FM and procurement
- The outsourcing process
- Developing the contract
- Specifying the service
- Service Delivery and Performance Management
- Continuity of service
- End user requirements
- Managing service providers
- Managing performance
- SLA’s / KPI’s
- Dealing with poor performance
- Understand the role of Project and Maintenance Management in Facility Management
- Project Management phases and skills
- Maintenance management essentials
- Continuous improvement in FM
- Understand Sustainability in Facility Management
- The sustainability agenda
- Environmental considerations
- CSR
- Innovation
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