Crisis Management and Emergency Response Measures


13 - 16 May, 2024


To Be Determined;

Why Attend?

Crisis Management and Emergency Response Measures

course-obj_img Course Objectives

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    By the end of the course, participants will be able to:

    • Develop methods on how to deal with any crisis/disaster
    • Adapt and Implement Emergency Response plans
    • Enhance crisis management capabilities and techniques
    • Apply best practices in Crisis and Emergency Management (Organization, tools, approaches)

course-obj_img Target Audience

This course is ideal for anyone who is in, works with, or is training to be in any organizational planning role, or position including; Business Continuity Managers, Communication teams (Internal and External), Chief Security Officers, Incident Response team, Chief Information Security Officer (CISO) or Chief Information Officer (CIO), Operational Risks Managers.

  • Overview of Crisis and Emergency Management
    • What is crisis management?
    • Crisis management framework
    • Command center operating dynamics
    • Developing emergency response strategies and implementing plans
    • Activation pressures and gradient processes
    • Applicable laws
    • Civil defense and external coordination
    • Best practice - Strategies, structures and leadership
  • Crisis and Emergency Management Teams
    • Leadership
    • Information flow
    • Schedule technique
    • Fundamentals of crisis management team
    • Record relevant information and matrix
    • Simplified for applicable tools
  • Emergency Response Plans
    • Multi-disciplinary Emergency Plans
    • Mono-disciplinary Emergency plans
    • Internal Emergency Plans
  • Crisis and Emergency Management, Communication and Interpretation
    • Managing the media during crisis – Reputation, internal and external communication
    • Interested parties
    • Operational partners
    • Dealing with social media
    • Simplified for applicable tools
    • Keys to successful communication
  • Post Crisis and Emergency Management and Resilience
    • Plan analysis, evaluation and re-planning
    • Lessons learned and best practices
    • Recording and documentation of the incident
  • Case Studies and Simulation
    • Definition of the case
    • Guide roles
    • Exercise analysis
    • Identify lessons and traps

2024 - Course Type & Date

DATE: 13 - 16 May, 2024

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