Course Objectives

• This Course Objective Hasn't Been Provided Yet

Target Audience

This course targets managers, senior supervisors, and professionals who want to learn advanced management and leadership techniques.

• Management and leadership
  • The manager compared to the leader
  • Styles of leadership
  • Goals of organizational behavior
  • The implication of attitudes and personality
  • 10 ways to empower followers
  • Maturity levels
  • The 9 key motivators
• Coaching and appraising performance
  • Coaching, training, and counseling
  • The psychology behind coaching
  • Coaching: why and when
  • The coaching meeting
  • Feedback, review, and appraisal
  • Elements of constructive feedback
  • Performance appraisals
  • Preparation and scheduling of appraisals
• Problem solving and decision making techniques
  • Principles of problem solving
  • Team problem solving
  • Differentiating between symptoms and causes
  • Tools and techniques of problem solving
  • Effective group brainstorming
  • The manager as a decision maker
  • Using the prioritization grid
• Managing conflict
  • Sources of conflict
  • Constructive and destructive conflicts
  • Conflict and team performance
  • Resolving and managing conflicts
  • Conflict management styles
• Managing change
  • Definition of organizational change
  • Dynamics of change
  • Contemporary issues behind change
  • Planning for change
  • Transition structures
  • Success factors for making change happen
  • Overcoming resistance to change
  • Communication strategies during change
  • Changing behaviors by changing mindsets
• Managing time and meetings
  • Time management principles
  • Identifying and setting goals
  • Time management tools
  • Prioritizing activities
  • The time management grid
  • Improving meeting leadership skills

This course hasn't been scheduled yet, however you can request for In-House training