Course Objectives

• This Course Objective Hasn't Been Provided Yet

Target Audience

This course is designed to equip central bankers to meet these challenges. Each day will feature three hours of expert-led Live Content to maximise the opportunity to share and learn. The chair will ensure participants have opportunities to network throughout the course, with time set aside for a workshop on implementing key learnings. 

Course introduction session led by the chair

• Introductions and welcome from the chairperson
• Overview of the training course
• Discussion of the attendee expectations

State of the industry in 2022

• Assessment of mobile payments in 2022
• Emerging and persistent risks for mobile payment providers and consumers
• Strategies for effective regulation and oversight of mobile payments
• Examples of innovative digital platforms facilitating financial inclusion

Mobile payments in a Covid-19 world

• The impact of the Covid-19 pandemic on mobile payments usage
• Mobile money policy responses related to the pandemic
• Risks to individual payments providers, users and the financial system
• Discussion: how has the pandemic both hindered and helped the development of the payments industry?

Mobile payments as a driver of financial inclusion

• Mobile payment platforms as a tool for reaching the unbanked population
• Evolution of mobile payments across various jurisdictions
• Tips for making mobile payments more attractive for the unbanked population
• Discussion: what does it take to introduce a safe and sustainable mobile payment solution?

Promoting financial inclusion through financial education

• Role of financial education in financial inclusion strategy
• Key features of effective financial education policies
• Overview of success stories and lessons learnt
• Designing financial literacy in delegates’ home jurisdiction

Identifying major risks in mobile payments

• The key risks affecting mobile payments in 2022
• Emerging risks, their probabilities and potential impact
• Assessing best defence strategies to develop cost effective processes and controls
• How industry participants, network operators, financial institutions and vendors can work together for effective risk mitigation

Creating an enabling regulatory framework

• An enabling regulatory framework as critical for financial inclusion
• What steps can regulators take to promote financial inclusion through digital financial services?
• Strategies for overcoming regulatory barriers
• Examples from different jurisdictions of enabling regulatory frameworks

The evolution of M-Pesa and mobile payments in Africa

• Evolution of M-Pesa across various jurisdictions
• M-Pesa as a tool for reaching the unbanked population
• Tips for making M-Pesa more attractive for the unbanked population
• Challenges M-Pesa has faced in certain jurisdictions

UPI: case of mobile payment system in India – part 1

• UPI key features and architecture
• Regulatory action to support instant payment like UPI
• New developments in UPI

UPI: case of mobile payment system in India - part 2

• UPI key features and architecture
• Regulatory action to support instant payment like UPI
• New developments in UPI

Innovations in digital financial services and financial inclusion

• Overview of the current state of the financial system ecosystem
• Understanding financial inclusion
• Mobile money, agency banking and fintechs
• How is DFS enhancing financial inclusion?

Mobile cross-border payments: what’s new?

• Overview of the new tools used and applied in cross-border payments
• Strategies for overcoming the barriers for faster and more efficient cross-border payments
• Tips for sustainable integration of the emerging technology opportunities
• Discussion: what does it take to achieve effective cross-jurisdictional regulation and supervision?

Closing remarks and participant action plans

Concluding session led by the chair

• Summary of the course
• Discussion of the observed trends and case studies
• Application of learning points in the participants’ home organisations
• Preparation of action points

This course hasn't been scheduled yet, however you can request for In-House training