Business Writing Skills

Why Attend

This course introduces business writing skills as they relate to the drafting of emails, memos, and business letters. We will describe and apply structuring and business writing techniques designed to cater to the modern business environment during this course. Above all, we will emphasize the use of simple, clear, and positive language in addressing day-to-day business affairs.

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Course Objectives


  • Apply the fundamental pillars of business writing for achieving better results
  • Practice basic techniques for writing effective emails, letters, and memos
  • Deliver solid conclusions through organized structure and flow


Target Audience


All individuals operating in a business setting need to express themselves effectively in writing.
  • Introduction to business writing
    • Definitions of business writing
    • Report writing
    • Setting emails, letters, and memos in context
    • 6 tips for writing effectively
    • Recognizing the hallmarks of effective
    • Applying modern-day business writing techniques
  • Characteristics of business writing
    • 7 traits of organized writing
    • Setting a purpose
    • Using clear, specific, and positive writing
    • Developing your business writing style
  • Writing strategy
    • Organizing thoughts
    • Pyramid structuring
    • Applying pyramid structuring to your writing
    • Making the most of your facts
    • Deductive reasoning
    • Abductive reasoning
    • Building a compelling introduction
  • Big tips on writing
    • Promoting clarity in writing
    • Avoiding miscommunication
    • Managing and delivering expectations
    • Writing considerations
    • Using power words to influence your audience
    • Presentations: less is more
    • Business writing editing
    • Business writing auditing
    • How to be a successful business writer

This course has not been scheduled, however you can request for In-House training