Mobile Payments and Financial Inclusion: Integration, Development and Oversight

Why Attend

As digital innovation takes the world by storm along with the impact of a global pandemic, consumers are calling for faster and more efficient payments. In 2021, mobile payments services have been expanding and are increasing their stake in the payments industry. Every day, mobile payments are continuing to rapidly grow and improve the convenience to their customers. However, as central banks are responsible for overseeing the payment system, they are increasingly aware of the need to find the right balance between encouraging innovation and consumer protection and the pressure has never been greater led by Covid-19 developments. This course, ‘Mobile Payments and Financial Inclusion: Integration, Development and Oversight’ is designed to equip central bankers with the tools they need to tackle these issues. Each day will feature three hours of expert-led live content to maximise the opportunity to share and learn. The course chair will ensure participants have opportunities to network throughout the programme.

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Course Objectives


  • At the conclusion of the training, participants will be able to:
  • • Understand the major changes revolutionising mobile payments and transactions
  • • Assess the key components for a supervisory framework
  • • Analyse primary security risks and how to identify and map them
  • • Tackle the challenges hindering the innovation of mobile technologies
  • • Gain insight into the impact of mobile payments on existing payment systems


Target Audience


Central Bankers only

Evolving Landscape of Mobile Payments

 

State of the industry in 2021

  • Assessment of mobile payments in 2021
  • Emerging and persistent risks for mobile payment providers and consumers
  • Strategies for effective regulation and oversight of mobile payments
  • Examples of innovative digital platforms facilitating financial inclusion

 

State of the industry in 2021

  • Assessment of mobile payments in 2021
  • Emerging and persistent risks for mobile payment providers and consumers
  • Strategies for effective regulation and oversight of mobile payments
  • Examples of innovative digital platforms facilitating financial inclusion

 

Mobile payments in a Covid-19 world

  • The impact of the Covid-19 pandemic on mobile payments usage
  • Mobile money policy responses related to the pandemic
  • Risks to individual payments providers, users and the financial system
  • Discussion: how has the pandemic both hindered and helped the development of the payments industry?

 

Mobile payments as a driver of financial inclusion

  • Mobile payment platforms as a tool for reaching the unbanked population
  • Evolution of mobile payments across various jurisdictions
  • Tips for making mobile payments more attractive for the unbanked population
  • Discussion: what does it take to introduce a safe and sustainable mobile payment solution?

Regulatory Frameworks, Risks and Strategies

Creating an Enabling Regulatory Framework

  • An enabling regulatory framework as critical for financial inclusion
  • What steps can regulators take to promote financial inclusion through digital financial services?
  • Strategies for overcoming regulatory barriers
  • Examples from different jurisdictions of enabling regulatory frameworks

 

Identifying major risks in mobile payments

  • The key risks affecting mobile payments in 2021
  • Emerging risks, their probabilities and potential impact
  • Assessing best defence strategies to develop cost effective processes and controls
  • How industry participants, network operators, financial institutions and vendors can work together for effective risk mitigation

 

Promoting financial inclusion through financial education

  • Role of financial education in financial inclusion strategy
  • Key features of effective financial education policies
  • Overview of success stories and lessons learnt
  • Designing financial literacy in delegates’ home jurisdiction

Mobile Payments in the Age of Technological Innovation

The evolution of M-pesa and mobile payments in Africa

  • Evolution of M-pesa across various jurisdictions
  • M-pesa as a tool for reaching the unbanked population
  • Tips for making M-pesa more attractive for the unbanked population
  • Challenges M-pesa has faced in certain jurisdictions

 

Mobile financial services for financial and digital inclusion: A Bangladesh case study

  • In-depth case-study of increasing mobile financial services for increased inclusion
  • New guidelines and regulatory structures in relation to mobile financial services
  • Discriminatory differences in demographics of financial inclusion
  • The benefits and challenges of Mobile Financial Services (MFS) providers in improving inclusion

 

UPI- case of mobile payment system in India

  • Session points to be confirmed

 

Future scenarios of mobile money interoperability in Africa

  • Key factors influencing payment interoperability in Africa
  • Trends, uncertainties, shapers and jokers
  • Potential scenarios which could unfold across the continent

 

Digital financial inclusion and sustainable development

  • Going beyond P2P - the opportunity
  • Potential role of DFS in accelerating achievement of the SDGs
  • Examples of innovative models

 

Closing remarks and delegate action plans

  • Summary of the course
  • Discussion of the observed trends and case studies
  • Application of learning points in the delegates’ home organisations
  • Preparation of action points

Implementation Workshop

Benefits of attending the Implementation Workshop:

  • Developments in the area since the live content sessions, including new resource material
  • Questions arising since returning to the central bank
  • Challenges of implementation: where are the roadblocks?
  • Medium-term goals: what is realistic?

Establishment of group network to keep in touch with peers and share best practices

Step 1: Select Prefered Schedule


Date Fee (GHS)

Step 2: Choose Registration Type