Dynamic and Engaging Virtual Communication

Why Attend

Is it possible to bring the same kind of experience to a virtual presentation as you would to an in-person one? How challenging is it to generate interest and encourage participation during a virtual meeting? Doing so will not only leave your audience feeling empowered and inspired, but it will also improve their productivity and engagement. As the global workforce transforms amidst our new virtual reality, communicating virtually is becoming a critical skill for almost every employee in order for them to be effective and efficient in reaching their goals. This informative, practical, and interactive course provides participants with a roadmap for best practices in virtual communication. It will offer participants valuable insight into how to manage a virtual environment using the needed technical as well as communication skills. Participants will explore when to use which medium to achieve the best result during workplace communication. Participants will leave with increased confidence in their ability to communicate effectively and efficiently in a virtual environment.

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Course Objectives


  • By the end of the course, participants will be able to:
  • Understand the main challenges in communicating in a virtual world and building trust in their virtual environment
  • Identify the advantages and disadvantages of virtual communication
  • Understand the key verbal and non-verbal behaviours they will need to help deliver clear communications virtually
  • Develop and apply virtual non-verbal communication skills in the virtual world
  • Engage people in a way that reaches the desired outcome and manage their virtual communication airtime
  • Gain insight into using variety and emphasis in their virtual communication process to help messages land more effectively
  • Know why choosing the correct medium of virtual communication is vitally important


Target Audience


Virtual Communication Skills is for anyone working remotely or as part of a global team who is interested in improving his/her communication skills in the virtual world we live in now.
  • Communication: The big picture
    • What is communication?
    • How do we communicate?
    • Understanding communication barriers
    • Asking good questions
    • High and low context cultures
  • Paraverbal and non-verbal communication skills
    • Understanding the Mehrabian study
    • Body language and interpreting gestures
    • The power of pitch
    • The truth about tone
    • The strength of speed
  • Listening skills
    • Listening inventory
    • Ways to listen better today
    • Understanding active listening
    • Sending good signals to others
  • Screen-to-screen communication
    • Virtual versus real
    • Advantages and disadvantages of virtual communication
    • All about virtual body language
    • Posture to gesticulation
    • Speaking with clarity and poise to the camera
    • Silence interpretation in the virtual world
    • Verification of understanding
    • Adapting your communication style for virtual work
    • Virtual executive presence on any platform
  • Communicating with virtual teams
    • Challenges your team faces while working remotely
    • Improve virtual team communication
    • Transform virtual meetings
    • Equip your team with the right tech
    • Identify the team’s communication patterns
    • Ask don’t assume
    • A virtual DiSC
    • Tips on effective communication for virtual teams
    • Problems with virtual communication and what to do about it
  • Take control of technology
    • Problematic technology mistakes
    • Techniques to keep a virtual audience engaged
    • Techniques for showing information to a remote audience
    • Set up your virtual environment to look professional
    • The dos and don'ts of virtual communication
    • Deliver effective virtual presentations that inspire action
    • Become a virtual pro
    • The focal points of virtual communication
      • Engagement
      • Interaction
      • Feedback

This course has not been scheduled, however you can request for In-House training